Jan 24, 2022
By Kate Camerlin
Solution Overviews

What Is Connected Workplace for Finance?

Financial organizations must continuously adapt to changing circumstances, including evolving consumer expectations, employee needs, and changing global conditions.

Nuvolo Connected Workplace helps you streamline your workplace operations and create a consistent brand experience. It enables you to manage your equipment and assets, connect your vendors in the same solution, manage your corporate real estate, and plan for new hybrid and remote working requirements right from within the same platform.

Connected Workplace is the only true IWMS and CMMS solution Built on NOW™. This enables you to leverage your investment in ServiceNow and use Nuvolo to extend the platform to other business functions—connecting IT, Facilities, Space, Real Estate, and Project Management all from one solution.

Improve Operations and Employee Efficiency

In order to maintain a consistent, positive brand experience across financial centers and corporate headquarters, it is vital to have an effective facilities management system in place.

Manage Assets and Work Orders

The Nuvolo Maintenance solution helps you manage and measure your facilities and maintenance processes. Instead of tracking all assets (like cash registers, ATMs, or even HVAC systems) in separately maintained spreadsheets or applications, facilities teams get a much more comprehensive view into the lifecycle of their equipment when they use the asset management platform in Nuvolo.

With all information in one place, you gain insights into the work history of your assets across both individual financial centers along with corporate spaces. This makes it easier to monitor maintenance schedules and plan for equipment updates or replacements.

With Nuvolo, you can use the cloud-based platform to manage work requests and automate routine tasks. For example, you can create auto-generated work orders, so when employees enter a ticket, it gets routed to the right technician.

This is vital, as it means you don’t have to manually assign tickets, ensuring equipment is fixed more quickly. By automating these processes, you don’t have to focus on the small details. Instead, you can focus on big-picture improvements for both your customers and your employees.


Track, Manage, and Measure Vendors

When managing third-party vendors, how do you ensure that they are all meeting their SLAs and agreed-upon KPIs? This is important, as loss in service could lead to loss in revenue. If your contractors are breaching SLAs, and assets (such as ATMs) aren’t functioning, that can damage your brand.

Connected Workplace streamlines the way you work with and manage your vendors.

Because all vendor data and work orders are part of the same service management platform, you get real-time visibility into performance and can automatically generate reports.

Plus, whether it’s supply contractors or asset technicians, all vendors use the same platform as your other employees.

When all your vendor data is in one place, you can process invoices efficiently, negotiate renewals, and reference service level agreement terms. You get insight into the performance of all your contractors alongside other key business data, so you can make more informed, data-driven decisions about your vendors in the future.

Optimize Space and Workplace Reservations

Most large financial institutions require multiple corporate office spaces for their administration, customer services, and other functions. Well-managed offices help ensure employees are able to do their best work.

The Nuvolo Space solution helps you improve your employees’ workplace experience by making it easier to redesign office layouts, reserve spaces, and more.

This is especially important when considering how to safely bring employees back to the office, or when planning out hybrid and remote working strategies.

For example, you can directly integrate visual floorplans via AutoCAD, and then use a simple drag-and-drop feature to re-design them. You can perform blocking and stacking to plan department or team moves. Connected Workplace then lets you execute those changes directly by automatically generating work orders to change floor layouts.

Plus, the reservation feature makes it easy for employees to reserve desks or meeting rooms directly from their desktops or mobile devices—allowing them to make the most of their time in the office.

When remote employees need to visit the office, they can easily book the spaces they need without having to use a separate application. Then, when the employees have finished using a space, you can generate automated work orders to clean and reset the rooms.

Additionally, you can then use this reservation and occupancy data to plan for the future. When you can easily visualize how often certain rooms are booked, or how many employees are regularly in your facilities, you can forecast and optimize your spaces going forward.


Automate Real Estate Management and Leasing

If you’re managing leases using manually maintained spreadsheets, you can miss important deadlines or other critical information.

With the Nuvolo Real Estate solution, you can generate alerts using advanced scheduling and automated assignment rules, so you’ll never forget a payment or a critical due date. You can easily keep track of all the details of your complex lease contracts like expenses, lease adjustments, monthly rent, and insurance, while also staying compliant with IFRS16 / FASB Lease Accounting Standards.

Complete Projects on Time and on Budget

When you need to make wide-reaching changes across multiple locations, you can use the Nuvolo Projects solution. For example, if your organization is undergoing merges and acquisitions, you can use the project management capabilities to coordinate and track all the moving pieces. Additionally, Projects helps you maintain a consistent brand experience across your locations by helping you plan and coordinate renovations to multiple financial centers or corporate offices at once.

Nuvolo makes it much easier to run reports, create Gantt charts for total visibility of every project, develop dashboards, perform cash flow analysis, and much more. The Projects solution connects to your business operations data, meaning that data is consistent between team members, departments, functions, and business units.

When all this critical information resides in the same platform, you can drill down into the details and be confident in your ability to answer tough questions. You can make more strategic decisions and ensure you’re keeping critical projects on track and on time.

Help Secure Assets Against Cyber Threats

It’s more important than ever to secure your network-connected, non-IT devices against cyber-attacks.

Increasingly, hackers have been able to obtain access to these kinds of operational technology (OT) devices, causing shutdowns and other issues. OT devices include ATMs, HVAC systems, cameras, revenue-generating assets, sensors, and other crucial technology.

The Nuvolo OT Security solution ensures your connected OT devices are safe, accessible, and available at all times.

Connecting People, Places, and Processes

Nuvolo is the only complete CMMS and IWMS solution built on ServiceNow. By connecting all your business data in one place, you can not only improve operations, customer experience, and employee satisfaction, but the insights you gain can also be used to inform your organization’s real estate strategy. You can more easily see what’s happening across your organization and make informed decisions about your business.