Aug 17, 2021
By Tony Bailey
What's New?

What’s New in Maintenance – August 2021

Technician Time Tracking  

The purpose of planned maintenance (PM) is to maximize asset life and minimize risk, making it a necessary part of enterprise operations.  

The Norway release includes an enhanced time tracking feature for these important maintenance actions, enabling technicians to track time for all their business activities—not just “work order time.” 

This feature gives organizations more visibility, helping them to allocate resources and increase team productivity. It also enables detailed reporting capabilities, which can provide crucial insights to streamline operations, control costs, reduce downtime, and eliminate inefficiencies. 





Improved User Interface Helps Increase Planned Maintenance Scheduling Efficiencies 

Planned maintenance (PM) includes not only assigning work, but also scheduling and organizing the people, materials, tools, instructions, and tasks needed to make it happen. 

That’s why the Norway release includes a new user interface (UI) to help optimize scheduling efficiencies. This improved UI allows maintenance teams to create scheduling rules while assigning “exceptions” to these rules for individual assets. 

That means maintenance teams can now create and define maintenance schedules based on their unique needs. They can also group related devices by categories such as device type, make/model, location, or department. This gives them greater control over when and how PM takes place. 




New System Logic Improves Work Order Coordination for Planned Maintenance  

When it comes to planned maintenance (PM), determining what work needs to be completed and creating work orders to assign and track that work are key parts of a successful system. 

The Norway release includes new system logic that creates and manages work orders more efficiently while improving coordination across different PM cycles. 

For example, if a quarterly PM and annual PM for an asset are both due in December, the new logic will make sure that a work order is only created for the major interval (in this example, the annual PM), instead of duplicating work orders for the same asset. This helps to make better use of technician resources enterprise-wide.