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This IDC study provides an assessment of prominent facility management application vendors and discusses what criteria are most important for companies to consider when selecting a facility management application.
Facility management software vendors are already adjusting their capabilities and strategies as all industry verticals explore hybrid work models and ways to enhance facilities with digital tools. Growth in instrumented, interconnected, and flexible smart facilities will impact the applications that organizations need to manage these intelligent physical spaces,” says Juliana Beauvais, research manager, Enterprise Asset Management and Smart Facilities at IDC. “Organizations must think about key areas that differentiate SaaS facility management application vendors both today and tomorrow, which are customer relationships, configurability, mobility, location intelligence, IoT, and vision.”