IDC MarketScape: Worldwide SaaS CMMS Application Vendor Assessment

This IDC study provides an assessment of prominent computerized maintenance management system (CMMS) vendors and discusses what criteria are most important for companies to consider when selecting a CMMS application.

Because SaaS turns a CMMS software deployment into a multiyear relationship, organizations should look beyond product functionality and evaluate a vendor’s customer engagement, ecosystem approach, cloud delivery, strategic road map, and overall vision,” says Juliana Beauvais, research manager, Enterprise Asset Management and Smart Facilities at IDC. “Ultimately, it is about finding a vendor you trust to deliver on its commitments. Look for a vendor that feels as much a cultural fit for your organization as a technical fit.”