IDC MarketScape: U.S. SaaS Healthcare Maintenance and Facility Management Application 2022 Vendor Assessment

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This IDC MarketScape helps health IT leaders and technology buyers understand the U.S. SaaS healthcare CMMS and FM application market landscape. This study explores how these vendors support healthcare organizations to contend with current and future industry challenges.

“Applications that can optimize the physical care environment are as important as those documenting care delivery and billing for it. If a hospital bed goes down, care goes down. Yet healthcare provider IT initiatives focus mostly on clinical and operational IT workflows that do not give much attention to the physical environment and its respective assets,” says Mutaz Shegewi, research director, Worldwide Provider IT Transformation Strategies at IDC. “CMMS and FM vendors are evolving and differentiating in healthcare by advancing in their understanding of the industry, maturing their strategies and capabilities, and positioning for the future in ways that go beyond traditional ticketing systems and workflow automation to provide more real-time data about facility operations and equipment in ways that contribute to better environments of care and the improvement of outcomes.”