Jul 02, 2020
By Lisa Laczynski

The Power of the Platform

At Nuvolo, you’ll hear us talk a lot about ServiceNow; it’s the platform our solutions are built on. 

Nuvolo’s Built on Now architecture brings an impressive level of service management to any organization.  Facilities, IT, HR, Payroll, Merchandising, Logistics, Network Operations, and more handle departmental requests on a single collaborative system.

This combined platform is how our customers are creating the Connected Workplace, and we couldn’t be prouder.  The Connected Workplace is all aspects of enterprise service management for an organization, residing on one platform.

But, don’t take our word for it; here are examples of our customer’s successes:

Data Center Solutions Provider: Nuvolo was the only solution that could handle all their maintenance, workflow, auditing, and reporting requirements.  Today they use Nuvolo to track and maintain 18,000+ facilities assets on one platform.

Iconic Convenience Store: This convenience store brand, along with Nuvolo and ServiceNow, built a store service management program second to none. Within a single year, they created a comprehensive corporate services program for franchise owners and operators. 

National Government Laboratory: As one of the first ServiceNow customers, they know the power of service management principles. Managing facilities, space, and assets with Nuvolo gives them the same service management level they’ve come to expect.

Healthcare System:  This hospital created one self-service portal that nurses, doctors, and all care team staff use to report a facility, medical device, HR, or IT related issue. They now have all device, work order, and contract data on a single platform for exceptional device management.

And, here’s what some of our customers have to say:

The stuff we needed in Nuvolo, like pulling in employee data, locations, and cost center data was already built into ServiceNow, so we were able to roll that right over into the Nuvolo product,” — Sr. Director of Corporate Real Estate and Facility Operations, Vertex Pharmaceuticals

If Finance asks what does the FY ’22 budget look like for capital medical equipment, we can send it to them in real-time.” — Mark Cooper, a clinical engineer at Parkland Health

Nuvolo provides out of the box technician dashboards that are just amazing compared to what our old product was.” — Tony Stayner, HTM Director for the Great Plains Regional Area, Indian Health Services.

To learn more about how our customers are creating the Connected Workplace with Nuvolo and ServiceNow browse our success story library.

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